Terms of Service

1. Agreement to these Terms

By accessing finishworkstudio.com (the “Site”), requesting a quote, purchasing a product, or hiring Finish Work Studio for any work, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. You confirm that you are at least 18 years old and able to enter into a binding contract. If you accept these Terms on behalf of a company, you confirm you have the authority to bind that company.

2. Who we are

“Finish Work Studio,” “we,” “us,” and “our” refer to Finish Work Studio, a website and marketing studio based on Florida’s Space Coast. “You,” “your,” and “Client” refer to the person or business using the Site or engaging our services. You can reach us at info@finishworkstudio.com or (321) 328-0816.

3. Scope and project agreements

These Terms govern your general use of the Site and set the baseline rules for any work we do together. Specific projects are also governed by a separate written proposal, statement of work, quote, or service agreement (“Project Agreement”) that describes the deliverables, fees, and timeline for that engagement. If anything in a signed Project Agreement conflicts with these Terms, the Project Agreement controls for that project. Together they form the entire agreement between us for that work.

4. Using this website

You may use the Site for lawful purposes only. You agree not to:

• Use the Site in any way that breaks the law or infringes the rights of others;
• Copy, reproduce, scrape, resell, or republish any part of the Site, its code, copy, or design without our written permission;
• Attempt to gain unauthorized access to the Site, its servers, or connected systems;
• Introduce viruses, malware, or any harmful code, or interfere with the Site’s normal operation;
• Submit false information, impersonate anyone, or use our forms to send spam or abusive content.

We may suspend or block access to the Site at any time if we reasonably believe these Terms are being violated.

5. Our services

We provide website design and development, application development, branding and marketing, AI and automation, training, consulting, and related digital products. The exact services you receive are defined in your Project Agreement. We perform our work with reasonable skill and care and to professional standards, but unless your Project Agreement says otherwise, our services are provided on a “best efforts” basis and we do not guarantee any specific business outcome.

6. Quotes and proposals

Quotes, proposals, and estimates are valid for the period stated in them, or for 30 days if no period is given, and may be revised before acceptance. A quote is not a binding contract until both parties have accepted it in writing and any required deposit has been paid. Prices are in U.S. dollars and exclude any applicable taxes unless stated. Estimates of cost or time are good-faith projections, not fixed guarantees, and may change if the scope of work changes.

7. Fees and payment

Payment terms are set out in your Project Agreement or invoice. Unless agreed otherwise:

• A non-refundable deposit is due before work begins, and the balance is due according to the milestones or schedule in your Project Agreement;
• Invoices are due within the time stated on the invoice (or within 7 days if none is stated);
• Late payments may incur a late fee and interest at the maximum rate allowed by Florida law, and we may pause work until your account is current;
• Deposits and payments for work already performed are non-refundable;
• Final files, deliverables, and any transfer of ownership are released only after all outstanding amounts are paid in full;
• You agree not to issue chargebacks for services rendered or work in progress, and you remain responsible for any fees we incur in collecting overdue amounts.

8. Your responsibilities

To do our best work, we rely on you to:

• Provide accurate, complete information and all content, text, images, logins, and materials we need, on time;
• Review deliverables and give clear, consolidated feedback and approvals within the time we request;
• Confirm that any materials you give us (text, images, logos, fonts, data) are owned by you or properly licensed, and don’t infringe anyone’s rights;
• Designate one person with authority to approve work and decisions.

You are responsible for the accuracy and legality of the content you provide and for proofreading and approving deliverables before they go live.

9. Timelines and delays

We’ll share a project timeline and work to meet it, but timelines depend on you providing materials and approvals promptly. Delays caused by late content, slow feedback, or scope changes will extend deadlines accordingly and are not our responsibility. If a project stalls because of Client inactivity for 30 days or more, we may treat it as paused or abandoned, bill for work completed to date, and require a reactivation fee to resume.

10. Revisions and changes

Your Project Agreement specifies how many rounds of revisions are included. Revisions beyond that number, new features, or requests outside the agreed scope (“change requests”) will be quoted and billed separately and may affect the timeline. We’ll always confirm additional costs with you before doing the extra work.

11. Intellectual property

Until you have paid in full, all work, drafts, designs, and code remain our property. Once your project is paid in full, we assign to you ownership of the final deliverables created specifically for you, except as noted below. Until then, you have no right to use, reproduce, or display the work.

We retain ownership of: our pre-existing materials, tools, frameworks, code libraries, processes, and know-how; any general techniques and components we reuse across clients; and any concepts or drafts you did not select and pay for. We grant you a license to use those retained elements only as part of your finished deliverable. Third-party assets (such as fonts, stock images, plugins, themes, or software) are licensed under their own terms, and you are responsible for maintaining any licenses required for ongoing use.

We reserve the right to display and describe the work we create for you in our portfolio, case studies, and marketing, and to identify you as a client, unless you ask us in writing not to. We may include a small, tasteful credit and link in the footer of websites we build unless your Project Agreement says otherwise.

12. Third-party services

Our work and the Site rely on third-party services and products (for example, hosting, domain registrars, CRM and email tools, analytics, payment processors, and software platforms). We are not responsible for the availability, performance, security, pricing, or policies of any third party, and your use of those services is subject to their own terms. We are not liable for losses caused by a third party’s outage, error, price change, or discontinuation.

13. Digital products and Level Up

Guides, templates, courses, and other digital products we sell (including through our Level Up offerings) are licensed to you for your own personal or internal business use. You may not resell, redistribute, share, sublicense, or publicly post them. Because digital products are delivered instantly and cannot be returned, all sales of digital products are final and non-refundable unless required by law or expressly stated at purchase. Training, consulting, and coaching sessions are subject to the scheduling, cancellation, and rescheduling terms provided at booking.

14. Training and educational services

Our AI and business-tool training, workshops, webinars, coaching sessions, guides, and related educational content (including the Claude for SMB path and any other “Level Up” training, whether delivered online, in person, live, or as a recorded or written resource) are educational in nature and intended to build practical, transferable skills. They are not a substitute for professional advice, and completing them does not create any credential recognized by a government agency, accrediting body, employer, or other third party. By registering for, attending, or purchasing any training, you acknowledge and agree that:

• No accreditation or certification. Finish Work Studio is not an accredited educational institution, and none of our training leads to an accredited degree, diploma, license, or professional certification. Any “certificate of completion” we may provide is solely an acknowledgment of attendance or participation and carries no legal, professional, or academic standing.
• No guaranteed outcomes. We do not promise or guarantee that you will achieve any particular skill level, business result, productivity gain, revenue increase, promotion, job offer, or other outcome from our training or any guide, prompt pack, or resource we provide. Your results depend on your own effort, business circumstances, and factors entirely outside our control.
• Educational content, not professional advice. Training content is general business and technology education. Nothing we teach or provide is legal, tax, accounting, financial, medical, or other licensed professional advice, and it should not be relied on as a substitute for advice from a qualified professional.
• Third-party AI tools. Our training covers the use of third-party AI platforms, including Claude (Anthropic), ChatGPT (OpenAI), Microsoft Copilot, and Google Gemini. Finish Work Studio is an independent business and is not affiliated with, sponsored by, or endorsed by any of these companies. We have no control over those tools’ features, pricing, availability, accuracy, or output, and your use of any third-party tool is governed by that provider’s own terms.
• AI output is not guaranteed accurate. AI tools can produce incomplete, incorrect, biased, or inappropriate output. You are solely responsible for reviewing, verifying, and deciding whether to rely on or use any AI-generated content in your business.

This section supplements, and does not limit, the Disclaimers and Limitation of Liability sections below, both of which apply in full to all training and educational services we provide.

15. Hosting and support

Hosting, maintenance, and ongoing support are separate services provided only if your Project Agreement or a support plan includes them. Where we provide or arrange hosting, we don’t guarantee uninterrupted or error-free service, and downtime may occur due to third-party providers, maintenance, or events beyond our control. Unless you have an active maintenance plan, we are not responsible for updates, backups, security, or fixes after a project is delivered.

16. Testimonials and feedback

If you give us a testimonial, review, or other feedback, you grant us a perpetual, royalty-free right to use and display it in our marketing. Any ideas or suggestions you share about our services may be used by us without obligation or compensation to you.

17. Confidentiality

Each of us may receive confidential information from the other during a project. Both parties agree to keep such information private, use it only to perform or receive the services, and not disclose it to others without permission, except as required by law. This does not apply to information that is public, already known, or independently developed.

18. Disclaimers

The Site and our services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Site or any deliverable will be uninterrupted, error-free, secure, or free of harmful components.

We do not guarantee any particular result, including specific search rankings, traffic, leads, sales, conversions, or revenue. Marketing and SEO outcomes depend on many factors outside our control, including search engines, competitors, market conditions, and your own actions.

19. Limitation of liability

To the fullest extent permitted by Florida law, Finish Work Studio and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or related to the Site, our services, or these Terms, even if we were advised such damages were possible.

Our total cumulative liability for any claim arising out of or related to the Site or our services will not exceed the amount you actually paid us for the specific services giving rise to the claim during the three (3) months before the claim arose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

20. Indemnification

You agree to defend, indemnify, and hold harmless Finish Work Studio and its owners, employees, and contractors from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) content or materials you provide; (b) your use of the Site or deliverables; (c) your violation of these Terms or any law; or (d) your infringement of any third party’s rights.

21. Termination

You may stop using the Site at any time. Either party may terminate a project as set out in the Project Agreement, or for material breach if the breach isn’t cured within a reasonable time after notice. If a project ends early, you are responsible for paying for all work performed and costs incurred up to the termination date, and any transfer of ownership applies only to fully paid deliverables. Sections of these Terms that by their nature should survive termination (including payment, intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will continue to apply.

22. Governing law and dispute resolution

These Terms and any dispute arising from them or our services are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Before filing any legal action, the parties agree to first try to resolve the dispute informally by contacting each other in good faith for at least 30 days.

If we can’t resolve it informally, you agree that any lawsuit will be brought exclusively in the state or federal courts located in Brevard County, Florida, and you consent to the personal jurisdiction of those courts. To the extent permitted by law, both parties waive any right to a jury trial and agree that any claim will be brought in an individual capacity, not as part of a class action. In any dispute, the prevailing party is entitled to recover its reasonable attorneys’ fees and costs. Any claim must be brought within one (1) year after it arises, or it is permanently barred.

23. Changes to these Terms

We may update these Terms from time to time. When we do, we’ll revise the “Last updated” date above. Changes take effect when posted, and your continued use of the Site or our services after that means you accept the updated Terms. We encourage you to review this page periodically.

24. General provisions

Entire agreement. These Terms, the Privacy Policy, and any applicable Project Agreement are the entire agreement between us and supersede any prior understandings. Severability. If any part of these Terms is found unenforceable, the rest stays in effect. No waiver. If we don’t enforce a right, that’s not a waiver of it. Assignment. You may not assign these Terms without our written consent; we may assign them in connection with a sale or transfer of our business. Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control. Independent contractor. We act as an independent contractor, not your employee, partner, or agent.